Insurer XL Catlin scores hat-trick in study
XL Catlin has scored a hat-trick of successes in JD Power’s annual study of large commercial insurance companies. For a third consecutive year, the company has been ranked top for overall customer satisfaction, edging out the likes of AIG, Chubb, and Travelers.
In the JD Power 2018 Large Commercial Insurance Study, XL Catlin had excellent ratings for service information, programme offerings, pricing, billing processing and claims.
Greg Hendrick, chief executive of Axa XL, of which XL Catlin is a part, said: “It’s a hat-trick. For the third straight year, our clients have acknowledged our customer-focused approach and our commitment to delivering innovative insurance products and services.”
The study provides an independent measure of overall satisfaction among large commercial insurance risk professionals in the United States and Canada. It is based on 1,659 evaluations from risk professionals.
‘Our country is resilient’
Experts eye the approach of TS Jerry
Simons and Co licensed to thrill
Schrum named among ‘global elite’
Rowing studio at heart of Court House revamp
Stevenson’s film to show at US festival
Butterfield’s US shares surge 4.2%
Final update: Tropical Storm Warning ends
Humberto live: key news on the storm
Roofs blown off as Humberto batters island
Family feud ends with inheritance divided
New eatery Bowl 61 off to a strong start
‘Make companies pay for alcohol treatment’
Change of course needed on state of economy
Take Our Poll